Who I work with, what I do, and what it costs.
The short version, prices included, so you can rule it in or out without getting on a call.
Who it's for
You own an agency doing roughly 500k to 3m a year in revenue.
You have a team, and most things still end up back with you: sales, delivery, the decisions nobody else will make.
You want out of the day-to-day, and you're willing to change how you spend your own week to get there.
Who it isn't for
Agencies under 500k. You're still building the client base, and it's too early to step back.
Agencies over 3m. You've usually worked this out already.
Anyone who wants someone to run their operations for them. I'm not a fractional COO. I help you build it so you don't need me long term.
I work one-to-one with the owner. We work out what the agency needs from you specifically, and what it doesn't. Then we move the rest off your plate: the right people in the right seats, the systems your team needs to deliver without you, and a clear view of your clients, pricing and margin. Before FlexOps I was the managing director at an agency that grew from 3 to 40 people, and from 500k to 4.5m in annual revenue, in less than three years. Since June 2023 I've worked one-to-one with 50 agency owners.
Most people start with the sprint.
Agency Health Check
Ten questions, two minutes. You get a score showing where the gaps are and how reliant the agency is on you. I follow up with a 5-minute Loom or a 15 to 20 minute call.
Founder Focus Sprint
A 90-minute audit of the agency, a 90-minute strategy workshop, then a written roadmap that we walk through on a call. About 3.5 hours of your time. You leave knowing what you stay involved in, what you don't, and how to get there.
Advisory
We build the roadmap together. A 90-minute working session every fortnight, support between sessions when something blocks you, and a full reset of the plan every quarter.
A 45-minute intro call
You tell me what's going on in the agency. I tell you whether I'm the right person for it.
A sprint proposal
If it's a fit, I send you one. If it isn't, I'll say so on the call.
We start within four weeks
Day one is the audit. You'll have the written roadmap in your hands shortly after.
80% year-on-year growth
"I've doubled headcount, landed bigger clients, and can actually plan for the future instead of firefighting."
Out of the month-to-month slog
"Ross helped me reshape the agency, launch a new arm, and finally create a strategy that's delivering real, consistent growth."
Over 50% growth year on year
"Thanks Ross for being a growth lever and a personal thought partner."
Looks like a fit?
Book the intro call. If you're not sure yet, the Health Check takes two minutes and costs nothing.